Hello! We're Paper and we live in Sheffield.
We design everything to do with services – from your organisation’s strategy for delivering them, to the teams, tools and processes you need to support them, to the online and offline experiences of the people who use them.
We’ve joined forces with teams across government, charities and businesses, doing research, design and on-the-job coaching to make services work better for the people who use them and the people who deliver them.
We believe in designing with people, not for them, and making sure no person is left behind.
Is an independent digital agency that works with the public and third sectors.
Since 2008, we’ve worked in partnership to improve people’s lives by designing, building, and operating digital public services. We support organisations to build their own digital capability and take an iterative user-centred approach to service design.
We believe people’s experience of public services should be positive and seamless. That means creating great services that are accessible to everyone. By helping the public sector make the most of digital, we want to free up more resources for essential front line services.
dxw has a rich mix of experience from consultancy for digital transformation, to the technical expertise to build and run large scale digital services. We have a growing design team including user researchers, service designers, content designers, visual, interaction, and front end designers.
Is a service design and digital product development agency.
We create digital products and services that solve complex problems and have a positive impact on people’s lives.
Our multidisciplinary teams deliver end-to-end digital solutions through agile, user-centred approaches, integrated service design and development, open source technologies and cross-team collaboration.